STUDIO POLICIES

To ensure a relaxing  enviroment, please silence your cell phone before entering the studio We apologize in advance, unfortunately we can’t accommodate children under 4 years old for safety and security reasons, this is your time to relax and unwind. We suggest  you arrive 10 minutes prior to your scheduled appointment to fill out consent forms. As a courtesy to other guests scheduled and following your appointment, late arrivals may only receive the remaining available appointment  time and you will be charge the full service fee.  We accept all major credit cards and cash. There are no refunds or returns on any service and/or any items. All  sales are final. Please note that we take pictures of all our clients before and after treatment to follow up with each client progress.

ONLINE BOOKING

When booking online you are requesting an appointment ,If there  is an issue with your request I will contact you via email or text as soon as possible. A text and email will be sent requesting confirmation of your request appointment. For last minute appointments, please text me. A credit card information is needed to hold your appointment spot, even if you have already prepaid for a service, no expections. By booking an appointment online you are agreeing to the cancellation policy.

APPOINTMENT REMINDERS

When your appointment is accepted you will receive a text and email notification with the service you booked and the time of your appointment. You will receive a text or email 24 hours prior to your appointment to confirm that you will be able to make it to your appointment. I do not do call reminders.

GIFT CERTIFICATES

Gift certificates are redeemmable at service value and cannot be used toward gratuities. Cannot be exchanged for cash, are non-refundable and cannot be combined with any special offers. Discounted gift certificates expire six months after purchase unless otherwise stated on the certificate.

DISCOUNTS

REFER A FRIEND: Refer one friend and receive $10 off your next service. Cannot  be used on gift certificates or on clients who are brought in with gift certificates.

BIRTHDAY: Receive $15 off any treatment of your choice. Must be used the month of your birthday. Cannot be combined with specials.

CANCELLATION POLICY

If you need to cancel or reshedule we require 24 hours notice. Appointments cancelled or changed in less than 24 hours will be charged 50% of service. Same day CANCELLATIONS/NO SHOWS will be charge full service. NO EXCEPTIONS!